Frequently Asked Questions

Everything you need to know about your Teyvat Tavern experience.

What is the typical shipping time for orders?

Standard shipping typically takes 5-7 business days within the continental US. International shipping varies by location but generally takes 10-15 business days.

How do I determine the right size for my clothing?

Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our charts for the most accurate fit.

What is your return and exchange policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for refund incur a small shipping fee.

Are Teyvat Tavern garments ethically produced?

Yes, we partner exclusively with fair-trade certified manufacturers who prioritize sustainable materials and ethical labor practices throughout the production cycle.

Can I track my order once it has been placed?

Absolutely. Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.